PRIVACY POLICY
Last Updated: April 6, 2026
AVEORIGINALS ("we," "us," or "our") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your data when you visit our website or make a purchase.
1. INFORMATION WE COLLECT
Information You Provide
When you place an order, create an account, or contact us, we may collect:
- Name, email address, and phone number
- Shipping and billing address
- Payment information (processed securely through Stripe; we do not store your full card details)
- Order history and product preferences
- Any messages or feedback you send us
Information Collected Automatically
When you browse our site, we may automatically collect:
- IP address and approximate geographic location
- Browser type, operating system, and device information
- Pages visited, time spent on pages, and referring URLs
- Cookies and similar tracking technologies (see our Cookie Policy)
2. HOW WE USE YOUR INFORMATION
We use the information we collect to:
- Process and fulfill your orders, including printing, shipping, and delivery
- Send order confirmations, shipping updates, and tracking information
- Respond to your inquiries and provide customer support
- Improve our website, products, and services
- Send promotional emails and marketing communications (with your consent)
- Detect and prevent fraud or unauthorized transactions
- Comply with legal obligations
3. ORDER FULFILLMENT
AVEORIGINALS uses Printify as our print-on-demand fulfillment partner. When you place an order, your name, shipping address, and order details are shared with Printify and their network of print providers solely for the purpose of manufacturing and delivering your order. Printify processes this data under their own privacy policy.
4. PAYMENT PROCESSING
All payments are processed securely through Stripe. When you enter your payment information, it is transmitted directly to Stripe using industry-standard encryption (TLS/SSL). We do not store your full credit card number, CVV, or other sensitive payment data on our servers. Stripe's handling of your data is governed by their privacy policy.
5. SHARING YOUR INFORMATION
We do not sell, trade, or rent your personal information to third parties. We may share your data with:
- Printify — to fulfill and ship your orders
- Stripe — to process payments
- Shipping carriers — to deliver your orders
- Analytics providers — to help us understand site usage (data is aggregated and anonymized where possible)
- Legal authorities — if required by law, court order, or to protect our rights
6. DATA RETENTION
We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, process transactions, comply with legal obligations, resolve disputes, and enforce our agreements. Order records are typically retained for a minimum of five years for tax and accounting purposes.
7. DATA SECURITY
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include SSL/TLS encryption for data in transit, secure payment processing through Stripe, and restricted access to personal data. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
8. YOUR RIGHTS
Depending on your location, you may have the following rights regarding your personal data:
- Access — request a copy of the personal data we hold about you
- Correction — request that we correct inaccurate or incomplete data
- Deletion — request that we delete your personal data, subject to legal retention requirements
- Opt-out — unsubscribe from marketing emails at any time using the link in any promotional email
- Data portability — request your data in a structured, commonly used format
To exercise any of these rights, contact us at support@aveoriginals.com.
9. THIRD-PARTY LINKS
Our website may contain links to third-party sites. We are not responsible for the privacy practices or content of those sites. We encourage you to review their privacy policies before providing any personal information.
10. CHILDREN'S PRIVACY
Our website is not directed to children under 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected such information, we will take steps to delete it promptly.
11. CHANGES TO THIS POLICY
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated "Last Updated" date. We encourage you to review this policy periodically. Your continued use of our site after changes constitutes acceptance of the updated policy.
12. CONTACT US
If you have any questions about this Privacy Policy or how we handle your data, contact us at:
AVEORIGINALS
Email: support@aveoriginals.com
